Frequently Asked Questions

What happens after I place an order?

Allow 1–2 business days for handling and an estimated 4–6 business days for carrier transit; we send tracking when the parcel ships. To state the operational expectation clearly, this part of the policy is written so the store and customer share the same expectation.

Is checkout processed in USD?

The transaction currency is USD, and displayed card methods include eligible Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover; required taxes apply. To state the operational expectation clearly, the relevant choice is explained so the relevant next step remains easy to identify.

What cannot be returned just because I changed my mind?

No-reason eligibility excludes custom merchandise, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods; quality and fulfillment remedies remain available. To keep the relevant standard visible, the customer remedy is described so its effect can be understood without guesswork.

What is the refund posting period?

The original payment method receives the approved refund within 5–10 business days, although account visibility can depend on the financial institution. To help customers use this information, the responsibility is identified so customers can locate the controlling detail quickly.

Can an eligible purchase be returned without a reason?

Within 30 days of delivery, eligible products qualify for no-reason returns and exchanges, with return transportation paid by us.pandora.net. For transparent customer guidance, the governing detail is explained so the requirement can be followed as written.

Which destinations do you serve?

International shipping is not available; eligible US destinations receive standard shipping at no cost. For a clear understanding of this section, this guidance is structured so the operational consequence is stated in plain English.

Who pays if an item is damaged or sent incorrectly?

us.pandora.net pays return shipping for damaged, defective, incorrect, and missing-item cases, just as it does for approved no-reason returns. To keep the customer obligation clear, the operational detail is included so the store and customer share the same expectation.

Does cancellation remain available after checkout?

An order can be cancelled while it is still unshipped. After carrier handoff, use the Refund Policy process. For a straightforward reading, the condition is stated so its effect can be understood without guesswork.

Where should I send a return question?

Our team is available at Support@giftcharms.shop and (406) 686-7942 from Monday to Friday, 9:00 AM–5:00 PM in America/Los_Angeles; 430 S Black Ave, Bozeman, Montana, 59715, United States is the ordinary return address. To keep the relevant standard visible, the service expectation is stated so the page can be used directly without additional instructions.

What is the focus of this catalog?

The current assortment focuses on rings, charms, necklaces, earrings, and bracelets. Check each product page for supported variant, material, sizing, care, and safety details. For a clear understanding of this section, the responsibility is identified so the condition can be applied consistently to eligible requests.

Merchant Information

Customer requests under this page are handled through the following store contacts. For a precise reading of this paragraph, this point is described so the relevant standard remains clear throughout the transaction.

Business: us.pandora.net
Email address: Support@giftcharms.shop
Customer-service phone: (406) 686-7942
Street address: 430 S Black Ave, Bozeman, Montana, 59715, United States