Contact Us

Customers may reach us.pandora.net about products, order status, tracking, delivery, exchanges, refunds, payment, or data-rights requests. For day-to-day use of this policy, the customer remedy is described so the relevant timing and responsibility are easy to locate.

Get in Touch

Our email is Support@giftcharms.shop, our telephone is (406) 686-7942, and our physical address is 430 S Black Ave, Bozeman, Montana, 59715, United States. Approved returns default to that address unless we provide a dedicated return destination. For customer clarity, the customer option is recorded so the requirement can be followed as written.

Hours of Assistance

Support operates Monday to Friday, 9:00 AM–5:00 PM, using the store timezone America/Los_Angeles. We review messages received after hours on the next business day. To support an informed purchase decision, the condition is stated so the condition can be applied consistently to eligible requests.

Help With an Existing Order

Include the order number in an order-related message. Cancellation may be requested before shipment; after shipment, the Refund Policy applies. For transparent customer guidance, the relevant choice is explained so the operational consequence is stated in plain English.

Merchant Information

The following information identifies the business operating this US storefront. For customers reviewing this page, the operational detail is included so the relevant timing and responsibility are easy to locate.

Business name: us.pandora.net
Email: Support@giftcharms.shop
Telephone: (406) 686-7942
Physical address: 430 S Black Ave, Bozeman, Montana, 59715, United States